Netscan’s own support services
Netscan offers support services for small to large companies.
Why NetscanUK
- Our best-known customers include the Crown Estate, Telefonica – one of the biggest ICT companies in the world – the NHS and the UK’s top universities. They trust us, surely you can too.
- Our revolutionary customer service product, INSTINCT, can seamlessly integrate with any system.
- Full-service data and application migration with guaranteed zero data loss and minimal impact on productivity. All you need is access, we’ll do everything else.
- We use the greenest data centres
- Industry-specific expertise covering 6 key sectors – Finance, Education, Government, Not for profit and SME’s.
Technical Services
Netscan Europe KFT is Located in Budapest Hungary and offers technical services in IT.
For Netscan Limited (in the UK)
- We provide support services to supplement Netscan Limited’s UK based staff
- Support of shared servers for Hosting
- Private cloud set up
- Management and monitoring of private clouds through the use of Instinct
- Support is offered for both telephone and ticket based support ona 24hour, 365 days a year basis.
- Over 5000 customers are serviced
For other customers
- Support of private clouds
- Support of end user applications
- Support is offered for both telephone and ticket based support on a 24 hour, 365 days a year basis.
- Short term contracts offered for peak events and or seasonal coverage
Private Cloud
Get full infrastructure and bespoke customer service for the cost of one I.T. professional.
- Cost effective with no up-front CAPEX investment
- ISO 27001
- Fully scalable up to unlimited services space, deployable in two weeks
- Flexible leasing options
- Complete migration service
- Rapid deployment of virtual servers
- Secure
- Enterprise Class Hardware
- Control all resources through an online portal
Cloud Servers
Get full infrastructure and bespoke customer service for the cost of one I.T. professional.
- Flexible and fully scalable
- Enterprise Grade Performance in a UK Energy Efficient Datacentre
- Full daily, weekly and monthly image and incremental backups of all VMs
- Choose your own hardware requirements, and scale immediately when required
- 24hr proactive management, monitoring and optimisation by our experts
- Full Microsoft range available, including MS SQL and Office
- Accelerate website performance and delivery by up to 100%
We know you are worried about security and control
Security is not just a matter of installing some software and monitoring your data. Over the last 21 years we have been adapting and modifying our systems and our understanding of cybersecurity. We have been monitoring patterns of usage to understand the signs from a server, even over a short period of time, so that we are able to ascertain potential upcoming threats and detect and mitigate issues before they can affect us.
Features
- We’re a G-Cloud listed business, so we’re easy to work with and easy to trust
- Our solutions are flexible and scalable
- We’re ISO 27001 certified, so you know we’re following information security best practice
- High Performance Integrated SAN to make your cloud faster and cheaper
- Flexible leasing options available
- Expert staff on-duty 24/7/365, monitoring and managing the system
- Proactive mitigation of security threats before they occur with built-in tools and software
- Optional fully branded, white-label support for end users
- Self-adapting architecture
- On the basis of a long-term contract, our team can be trained to handle software-specific issues and patching
- Over 6,000 satisfied customers
